Frequently Asked Questions

Do I need to buy anything to enter?

Yes. During the Offer Period, you must purchase a 4 litre can of Haymes’ Ultra-Premium Paint or a 10 litre can of Haymes’ Ultra-Premium Paint from a participating retailer from the 1st of April to the 30th of April. You must retain your receipt (proof of purchase) to validate your entry.

How much Cash Back will I receive?

An approved Qualifying Purchase will receive a $15 eftpos card for 4 litre cans or $25 eftpos card for 10 litre cans (maximum of four qualifying products).

When can I make a claim?

Claims can be made for eligible purchases between 1st April and 31st May 2019.

How do I claim my money back?

Visit www.haymesrewards.com.au and fill out and submit the online entry form, with the details of your purchase as required and providing all other requested information. Follow the prompts & upload a valid receipt (Proof of Purchase).

What Proof of Purchase do I need to provide?

FOR ALL CLAIMS, retain copies of receipts for the Qualifying Purchase (which clearly shows the store name, location, date and product(s) purchased) as proof of purchase. A receipt showing a Qualifying Purchase can only be used to make 1 entry, regardless of how many Qualifying Purchases are shown on that receipt.

How and when will I receive my money back?

If you claim has been deemed valid, your card will be sent to you within 21 days to your nominated address.

Where can I find the terms and conditions?

You can find the terms and conditions here

How many times can I claim a Cash Back?

Each consumer is eligible to one claim per purchase of Haymes’ Ultra-Premium Paint. Each receipt (or Proof of Purchase) will only be validated once.

I didn’t receive an email confirming my claim?

Please make sure you check your spam and junk email folders if you have not received an email in your inbox.

How do I use the eftpos card once received?

All eftpos cards are sent with a letter providing Instructions explaining how to use the card.

I have a problem with my Cash Back claim who should I contact?

You can send any questions to support@haymesrewards.com.au and a member of our team will respond within 2 business days or call 1800 200 878 Mon - Fri between 9am and 5pm.